ACCESSIBILITY STATEMENT

DETENTION DTSA is committed to ensuring digital accessibility for people with disabilities. We believe that the internet should be available and accessible to anyone, and are committed to providing a website that is accessible to the widest possible audience, regardless of circumstance and ability.

To fulfill this promise, we aim to adhere as closely as possible to the World Wide Web Consortium’s (W3C) Web Content Accessibility Guidelines 2.1 (WCAG 2.1) at the AA level. These guidelines explain how to make web content more accessible to people with a wide array of disabilities. Complying with those guidelines helps us provide a site that is accessible to all people, from the blind to the motor impaired.

Browser and Assistive Technology Compatibility:

We aim to support the widest array of browsers and assistive technologies as possible, so our users can choose the best fitting tools for them, with as few limitations as possible. Therefore, we have worked very hard to be able to support all major systems that comprise over 95% of the user market share including: Google Chrome, Mozilla Firefox, Apple Safari, Opera, Microsoft Edge and I.E 11 or above, JAWS and NVDA (screen readers), both for Windows and for MAC users.

Notes, Comments, and Feedback:

Despite our very best efforts to allow anybody to adjust the website to their needs, it is possible that there will still be pages or sections that are not fully accessible, are in the process of becoming accessible, or are lacking an adequate technological solution to make them accessible. Still, we are constantly improving the accessibility interface, adding, updating, and improving its options and features, and developing and adopting new technologies. All this is meant to reach the optimal level of accessibility, at all times, and in accordance with technological advancements.

If you’ve discovered a malfunction, if you find any aspect of the interface difficult to use, or if you have ideas for improvement, we’ll be happy to hear from you. Simply click “Contact” and fill out the feedback form and we’ll make sure we’ll continue to make our digital platforms accessible for all.

PRIVACY POLICY

Playground Restaurant, LLC, which does business as Detention, Trust, and Dough Exchange (“Playground”), is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible way. This policy outlines how we aim to achieve this and includes the information collected when:

 You use our websites www.detentiondtsa.com, www.trustdtsa.com, and www.doughexchange.com.

 You make a reservation on our website.

 You purchase tickets to attend one of our events on our website.

 You provide evidence of vaccination against COVID-19 in order to enter our Trust restaurant.

 You place an order for food to go on our website.

 You purchase a gift card on our website.

 You make inquiries about hosting an event or any other matter on our website.

 You sign up for one of our mailing lists.

 Someone is interested in working with us.

Definition of Personal Data

Personal Data means any data that relates to an identifiable person who can be directly/indirectly identified from that data. In this case, it means personal data that you give to us via our site.By providing your personal data, you agree that we can use your personal data in accordance with this policy. Ensure you understand this policy in its entirety and take your time to read it.

Who are we?

Playground is a restaurant based in Santa Ana, California. We are part of a group of restaurants that operate together at 220 E. Fourth Street, Santa Ana, CA 92701.

How do we collect information from you?

We collect information from you:

 When you make a reservation.

 When you visit a restaurant (e.g., your preferences, allergies).

 When you purchase tickets to attend one of our events on our website.

 When you provide evidence of vaccination against COVID-19 in order to enter one of our restaurants.

 When you place an order for food to go on our website.

 When you purchase a gift card on our website.

 When you make inquiries about hosting an event or any other matter on our website.

 When you sign up to receive marketing emails.

 When you apply for a job to work with us.

What type of information is collected from you?

You may be asked to submit personal information about yourself when you make a reservation. We collect this information so we can fulfill your booking request and you may dine at one of our restaurants. When you make a reservation, Playground collects information such as:

 Title

 Name

 e-mail address (used for booking confirmation and post-dining feedback emails)

 Home or work address

 Billing information taken for deposits, ticketing, or holding credit card

information for use in the case of no-shows (where applicable)

 Telephone number

 Company name

 Dietary requests

 Accessibility issues

 Marketing preferences (whether you opt-in or opt-out)

When you dine at Playground:

 Marketing responses (where applicable)

 Current and past restaurant reservation details

 Details of past dining experiences

 Notes regarding your preferences, special occasions and any other information you share with us that we record to enhance your future experiences with us.

Careers:

You may submit your resumé on our website at Work at detention – Detention (detentiondtsa.com). This information may include:

 personal details

 employment details

 education

 other relevant details

We will use this information to assess your application. We may also keep it in our records for future reference. Please get in contact if you would no longer like us to hold your records at HR@playgrounddtsa.com.

How is your information used?

Our use of your personal data will always have a lawful basis, either because it is necessary to complete a booking, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. We require the information outlined in the previous section to understand your needs and to provide you with a better service, and in particular for the following reasons:

 Internal record keeping.

 Send you service emails (booking confirmation and post-dining feedback).

 Improve our products and services.

 Send marketing communications if you have opted in to receive them.

 We may use the information to customize the website according to your interests.

 Process your payment information.

 To comply with public health policies.

Who has access to your information?

We will not sell, distribute, or lease your personal information to third parties.  Any personal information we request from you will be safeguarded under current legislation. We will only share your information with companies if necessary to deliver services on our behalf.
For example service providers (e.g., Tock for the provision of online reservations and ticket sales), third-party payment processors, and other third parties to fulfill your requests, and as otherwise consented to by you or as permitted by applicable law.

Third parties (including Tock (for reservations and event ticket sales), Toast (for Point-Of-Sale orders and payment processing, Tripleseat for managing private event coordination and MailChimp for managing marketing emails) whose content appears on our Sites may use third-party Cookies, as detailed below. Please refer to ‘Use of Cookies’ for more information on controlling Cookies. Please note that we do not control the activities of such third parties, nor the data they collect and use and advise you to check the privacy policies of any such third parties, links to which we are providing for your convenience:

Tock – Privacy Policy | Tock (exploretock.com),

Privacy Statement | Toast POS (toasttab.com),

Tripleseat Privacy Policy | Tripleseat

and Intuit®: Privacy | Privacy Statement.

You may choose to restrict the collection or use of your personal information at any point.  Please refer to the Your Choices section of this Privacy Policy for details.

How and where do we store data?

We only keep your personal data for as long as we need to in order to use it as described in this privacy policy, and/or for as long as we have your permission to keep it. We store your information on our computers and/or on Cloud servers maintained by Summit Hosting.

Profiling

We may analyze your personal information to create a profile of your interests and preferences so that we can contact you with information relevant to you. We may make use of additional information about you when it is available from external sources to help us do this effectively.

Your choices

We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent. We will not pass your details to any third parties for marketing purposes unless you have expressly permitted us to. Furthermore, you can change your marketing preferences at any time by contacting us by email at

bob@playgrounddtsa.com.

You have a right to request a copy of the personal information that Playground holds about you and have any inaccuracies corrected. Any such requests should be made to this email address:

bob@playgrounddtsa.com.

You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it. We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected.

Security

Data security is very important to us, and to protect your data we have taken suitable measures to safeguard and secure data collected through our Site.

Use of ‘cookies’

We do not use cookies, but third parties (including Tock (for reservations and event ticket sales), Toast (for Point-Of-Sale orders and payment processing, Tripleseat for managing private event coordination and MailChimp for managing marketing emails) whose content appears on our Sites may use third-party Cookies. A cookie is a text file that is placed on your hard disk by a web page server which allows the website to recognize you when you visit. Cookies only collect data about browsing actions and patterns, and do not identify you as an individual.

Cookies are used for the following purposes:

 Third Party services may use cookies to help you sign into their services from our services. Any third party cookie usage is governed by the privacy policy of the third party placing the cookie.

 Authentication, personalization and security: cookies help them verify your account and device and determine when you log in, so they can make it easier for you to access the services and provide the appropriate experiences and features. They also use cookies to help prevent fraudulent use of login credentials.

 Performance and analytics: cookies help us analyze how the services are being accessed and used, and enable them to track the performance of the services. For example, they use cookies to determine if you viewed a page or opened an email. This helps us provide you with information that you find interesting. They may also use cookies to provide insights regarding your End Users and your sites’ performance, such as page views, conversion rates, device information, visitor IP addresses, and referral sites.

Our Site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.

What happens if our business changes hands?

We may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of our business. Any personal data that you have provided will, where it is relevant to any part of our business that is being transferred, be transferred along with that part. The new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by us.

In the event that any of your data is to be transferred in such a manner, you will not be contacted in advance and informed of the changes.

Restaurant groups

We may share your information (such as meal or seating preferences and special occasions) with other restaurants in the same restaurant group. This is to enhance the hospitality experience that we (the restaurant group) provide you when you dine with us (such as, trying to seat you by a window, if you previously expressed a preference for window seating) and to improve our table and shift planning.

For more information, please feel free to contact us at: bob@playgrounddtsa.com .

Changes to this statement

Playground will occasionally update this Privacy Policy to reflect company and customer feedback. Playground encourages you to periodically review this statement to be informed of how Playground is protecting your information.
This policy was last updated in January 2022.

Contact Information

Playground welcomes your comments regarding this Privacy Policy. If you believe that Playground has not adhered to this Privacy Policy,
please contact us at bob@playgrounddtsa.com.
We will aim to use commercially reasonable efforts to promptly determine and remedy the problem.

Questions

If you have any questions regarding Terms and Conditions, you can contact us at https://detentiondtsa.com/contact/

Last Updated

Terms and Conditions last updated on 01/01/2022

Copyright © 2022 detention. All rights reserved.

CONTACT US
If you have any questions about this Privacy Policy or our information practices, please email us at info@detentiondtsa.com